FAQs
Can I bring my own fingerprint cards?
Yes, you can bring in your own cards for our technicians to roll fingerprints on. We also keep FBI FD-258 cards in stock at all times. This card is the U.S. standard and is accepted by most agencies. View the fingerprinting page for pricing.
Do you perform LiveScan aka Electronic Fingerprinting?
Although we hope to provide this service soon, we do not perform LiveScan fingerprinting at this time. We only perform ink card fingerprinting.
Do you accept coupons?
No, we do not accept coupons. The only way to receive our services at a discounted rate would be when we run a special and the discount would be automatically added at checkout here on the website or a code is posted on our material.
What type of ID do you accept?
Can you notarize my document?
If the document calls for a notary public we can notarize it, doesn't matter what it is. Our job is to witness your signature and administer oaths if deemed necessary. We do not certify copies of government issued documents at this time. You will need an Apostille for that service.
Do I have to set an appointment?
We recommend that you set an appointment. We currently do not have a large staff and perform off site work for others. Showing up to our office with no appointment will result in extra fees, extra wait or not being seen at all. We recommend setting an appointment to guarantee you'll be given your own private time to take care of your business needs.
Why is the fee higher for after hours?
We are human and have families we'd like to spend time with or things we need to do. If we have to cancel our plans during those times we should be compensated for it. We understand emergencies happen, but many times we can plan for certain things to be taken care of in a timely manner.
Do you charge a percentage for what I will get back on my tax return?
No, we charge a flat rate. We start at $300 for a simple return with W2s and 1099s. Once we go into investments and businesses the rate does increase. We believe in being fair. The amount you receive back is not our business. We are here to reduce your tax liability, make sure everything is filed correctly and in a timely manner. If you owe be prepared to pay in advance or you will not receive any documentation from the work we've done, not even a draft.